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Cookie
Policy

This Cookie Policy explains how BC Global LLP uses cookies and similar tracking technologies on our website and platform. We are committed to transparency about our data practices while helping international companies expand into India.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide better services by remembering your preferences and analyzing how you use our platform.

Types of tracking technologies we use:

  • Cookies
  • Web beacons or pixels
  • Local storage
  • Analytics scripts

2. How We Use Cookies

2.1 Essential Cookies (cannot be disabled)

Purpose: Required for basic website functionality

  • User authentication and login sessions
  • Security and fraud prevention
  • Load balancing and performance
  • Session management
  • Retention: Session-based or up to 1 year

2.2 Functional Cookies (optional)

Purpose: Enhanced features and personalization

  • Language preferences
  • User interface customization
  • Form completion assistance
  • Chat support functionality
  • Retention: Up to 2 years
  • Legal basis: Your consent

2.4 Marketing Cookies (optional)

Purpose: Relevant advertising and campaign tracking

  • Remarketing to website visitors
  • B2B advertising (for example, LinkedIn)
  • Email marketing tracking
  • Conversion measurement
  • Retention: Up to 13 months
  • Legal basis: Your explicit consent

3. Third-Party Services

We work with trusted partners who may place cookies:

  • Google Analytics and Ads for website analysis and advertising
  • LinkedIn Insight Tag for B2B marketing
  • Intercom for customer support and communication
  • Hotjar for user experience analysis

All third-party providers are required to comply with applicable privacy laws and our data protection standards.

4. Your Cookie Choices

4.1 Managing Preferences

Cookie consent banner options when you first visit:

  • Accept all cookies
  • Accept only essential cookies
  • Customize by category
  • Preference center: Change settings anytime at our Preference Center (link).
  • Easy withdrawal: You can withdraw consent as easily as you provided it.

4.2 Browser Controls

You can control cookies through your browser:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy and Security → Cookies
  • Safari: Preferences → Privacy → Website Data
  • Edge: Settings → Privacy and Services → Cookies
  • Note: Disabling cookies may affect website functionality and user experience.

5. Legal Compliance

5.1 GDPR (EU clients)

  • Consent-based processing for non-essential cookies
  • Rights to access, rectify, erase, and port cookie data
  • Right to object to processing based on legitimate interests

5.2 DPDPA (India)

  • Free, specific, informed, and unambiguous consent
  • Rights to access, correct, and withdraw consent
  • Grievance redressal mechanism available

5.3 International Standards

  • We align with relevant requirements in the United Kingdom, the United States, Australia, Japan, and other jurisdictions where applicable.

6. Data Security

Security measures:

  • TLS 1.3 encryption for data transmission
  • Secure cookie attributes: HttpOnly, Secure, SameSite
  • Regular security assessments
  • Staff training and access controls
  • Incident response: Prompt notification and remediation for any security breaches affecting cookie data.

7. Data Retention and Deletion

Retention periods:

  • Session cookies: deleted when the browser closes
  • Functional cookies: up to 2 years
  • Analytics cookies: up to 24 months
  • Marketing cookies: up to 13 months
  • Deletion: Automatic expiration or user-initiated through browser settings or our Preference Center.

8. International Data Transfers

Cookie data may be transferred internationally with appropriate safeguards:

  • Standard Contractual Clauses for EU data where required
  • DPDPA-compliant transfers for Indian data
  • Adequate protection measures for all jurisdictions

9. Policy Updates

We may update this policy to reflect:

  • Changes in cookie practices
  • New privacy law requirements
  • Service improvements
  • User feedback

Notification: Material changes will be communicated via email, website notices, or updated consent requests.

10. Contact Us

Privacy questions: hello@bettercompliance.in

Data Protection Officer: hello@bettercompliance.in

Phone: +91-9964986427

Rights requests:

Complaints:

Your Consent Matters

By using our services, you acknowledge this Cookie Policy. You can change your cookie preferences at any time via the Preference Center or by contacting us.

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